Bertazzoni Help & Support

At Bertazzoni Service Center, we’re committed to providing exceptional customer support to help you get the most out of your Bertazzoni appliances. Whether you have a question about your appliance, need technical support, or want to schedule a service, we’re here to assist you every step of the way.

Frequently Asked Questions (FAQs)

Q: How do I schedule a service appointment?
A: Scheduling a service with us is easy. You can book an appointment online by visiting our Contact Us page, or simply call us at +971 58 803 6705. We’ll work with you to find a convenient time for your service appointment.

Q: What types of appliances do you service?
A: We provide expert repair and maintenance services for all Bertazzoni appliances, including ranges, ovens, cooktops, refrigerators, dishwashers, and more.

Q: Do you use genuine parts in repairs?
A: Yes, we only use original Bertazzoni parts to ensure that your appliance maintains its quality, performance, and durability.

Q: Are your technicians certified?
A: Yes, our technicians are factory-trained by Bertazzoni, so they have the expertise to diagnose and repair your appliance efficiently.

Q: What are your service areas?
A: We offer repair services across Dubai, Sharjah, Ajman, Abu Dhabi, and the wider UAE.

Technical Support

If you’re experiencing an issue with your Bertazzoni appliance, our technical support team is here to help. Whether it’s troubleshooting an error code or providing maintenance advice, we offer solutions tailored to your needs.

  • Phone Support: Call our support line at +971 58 803 6705 for immediate assistance.
  • Online Support: Visit our website’s Support section for troubleshooting guides, appliance manuals, and more.

Warranty Information

At Bertazzoni Service Center, we honor all valid manufacturer warranties. If your appliance is still under warranty, our technicians will repair it using genuine parts at no additional cost to you (terms and conditions apply). Be sure to have your warranty information ready when scheduling a service.

How to Check Warranty Status:
Contact us with your appliance model number and purchase details, and we’ll verify your warranty status. If your warranty has expired, we still offer affordable repair solutions to keep your appliance in top shape.

Service Guarantee

Your satisfaction is our top priority. All our services come with a satisfaction guarantee:

  • Guaranteed Repairs: We ensure that our repairs are completed to the highest standard. If an issue persists after our service, we’ll revisit to resolve it promptly.
  • Genuine Parts Guarantee: We use only certified, genuine Bertazzoni parts in all our repairs, ensuring long-lasting performance.

Contact Support

If you need further assistance or want to speak to a customer support representative, feel free to reach out to us:

  • Phone: +971 58 803 6705
  • Email: [email protected]
  • Online Form: Visit our Contact Us page and submit a request.
  • Operating Hours: Saturday – Thursday: 8:00 AM to 6:00 PM; Friday: Closed

Tips & Resources

  • Maintenance Tips: Regular maintenance is key to ensuring your Bertazzoni appliances run efficiently. Check out our blog for maintenance tips and how-to guides.
  • User Manuals: Download the latest user manuals for your appliance model from our Manuals page.
  • Energy-Efficiency Tips: Learn how to optimize your Bertazzoni appliances for energy efficiency to save on utility costs while maintaining top performance.

We’re Here to Help!

At Bertazzoni Service Center, your satisfaction is our mission. We strive to provide fast, reliable, and expert service, and our dedicated support team is always available to assist with any questions or concerns.

Contact us today, and let us help you keep your Bertazzoni appliances performing at their best!